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Adrian A

1 reviews | Active since Nov 2024

14 Nov 2024, 15:46

I was very frustrated about the time it was taking to get a refund of the prepaid levies once we had sold one of our two units in Cedar lofts

I was very frustrated about the time it was taking to get a refund of the prepaid levies once we had sold one of our two units in Cedar lofts. I was told it would take about 6 weeks to have the refund in our bank account. After 9 weeks i started to communicate with Angor asking where was the payment. It was only once Veronica Maritz got involved that I made some headway and she kept me appraised on the payment

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Replies (1)
Angor Property Specialists - Property Management
Angor Property Specialists - Property Management's reply15 Nov 2024, 07:24
Official
Thank you for sharing your experience with us. We understand how important timely communication and resolution are, especially with matters like refunds. We’re pleased to hear Veronica could step in to provide updates and move things forward for you. Please know we’re here to support you and ensure smoother processes for the future.