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Teresa teresa.amaral

1 reviews | Active since Mar 2022

09 Mar 2022, 15:18

GREAT CUSTOMER SERVICE

A client took occupation of their purchased home situated in a Secure Estate in Broadacres, Johannesburg where each owner is loaded onto an access control system.

An initial glitch in the upload delayed the owners abilty to manage the access control portal. This was both aggravating and an unnecessary waste of time for the busy executive owner. The situation was escalated to Lionel Mdhluli, the help desk Administrator at ANGOR Property Specialists (Pty) Ltd, whose proactive and immediate reaction resolved the problem efficiently and successfully. Thank you, Lionel, and ANGOR for your professionalism.

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Replies (1)
Angor Property Specialists - Property Management
Angor Property Specialists - Property Management's reply09 Mar 2022, 15:55
Official
Thank you for the wonderful feedback. We are thrilled to have Lionel on the Help Desk Administrator team and look forward to sharing your review with him.