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Chris G
1 reviews | Active since Mar 2010
09 Feb 2022, 12:08
Email and website queries are completely ignored.
I have sent 2 email queries to the contacts at Angor handling our complex . One of the 19th January and then a follow up on the 31st January neither are acknowledged or rep**** to. I then went on the the web site last friday and submitted a query asking who the point of contacts are for our complex this query was also ignored. This is the service I have to pay for ?
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Angor Property Specialists - Property Management's replyOfficial
09 Feb 2022, 16:11We apologise for the delay in responding to your query. The team has been working with the Scheme Executives to obtain an update to your query. The issue of the gates has been noted, and solutions and quotes for the proposed solutions have been sourced. The Scheme Executives hope to have the gates in full working order soon.
Angor Property Specialists - Property Management's reply09 Feb 2022, 16:11
Official
We apologise for the delay in responding to your query. The team has been working with the Scheme Executives to obtain an update to your query. The issue of the gates has been noted, and solutions and quotes for the proposed solutions have been sourced. The Scheme Executives hope to have the gates in full working order soon.
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Chris G's updateReviewer Update
09 Feb 2022, 16:22Fair enough, but why no acknowledgement of email? Why are my email queries ignored until I go onto HelloPeter to complain. Do you think this is an acceptable level of service ?
CG
Chris G's update09 Feb 2022, 16:22
Reviewer Update
Fair enough, but why no acknowledgement of email? Why are my email queries ignored until I go onto HelloPeter to complain. Do you think this is an acceptable level of service ?