LM
Lesego M
1 reviews | Active since Jan 2014
16 Apr 2021, 10:35
Deliberately negligent. Poor service
Ponsho M from Angor has been deliberately ignoring me as a client for the past week. I have queried my account via email, tried to call but my calls just get cut off. I have not had an answer or any type of explanation as to why I’m being ignored. They have inflated my levies fees for this month, overlooking the payments that I have already made and won’t even bother to correct their mistakes.
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Angor Property Specialists - Property Management's replyOfficial
16 Apr 2021, 14:55As per the telephonic communication earlier today, you have been provided with a copy of your detailed levy statement. The detailed statement will assist you in understanding how your balance is determined. In the statement you will find that the proof of payment you submitted has been allocated. Please note that we do not deliberately ignore calls or emails and that there may be a delay in our response time due to the volumes of queries. We hope that your queries and concerns were adequately addressed during the telephonic communication with our offices. Be assured of our best intentions at all times.
Angor Property Specialists - Property Management's reply16 Apr 2021, 14:55
Official
As per the telephonic communication earlier today, you have been provided with a copy of your detailed levy statement. The detailed statement will assist you in understanding how your balance is determined. In the statement you will find that the proof of payment you submitted has been allocated. Please note that we do not deliberately ignore calls or emails and that there may be a delay in our response time due to the volumes of queries. We hope that your queries and concerns were adequately addressed during the telephonic communication with our offices. Be assured of our best intentions at all times.