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Nadim A

1 reviews | Active since Apr 2013

10 Sept 2025, 10:02

Concerns on Governance, Transparency, and Treatment of Homeowners

I am a homeowner at NVE Homeowners Association NPC, where Angor was recently appointed as managing agent. Unfortunately, my experience has raised serious concerns:

Premature Levy Demands: Levy instructions and “welcome packs” were circulated even before Angor’s contract was properly effective, with key mandate fields unsigned or incomplete.

Conflicting Communications: Angor advised homeowners to treat certain notices as valid, yet simultaneously withdrew as managing agent, creating unnecessary confusion. Despite announcing disengagement, levy statements and arrears notices continued to be circulated.

Selective Engagement: Angor declined to circulate a validly requisitioned Special General Meeting notice to homeowners, while at the same time distributing marketing material for paid webinars. This inconsistency undermines confidence in impartiality.

Transparency & Accountability: Requests for clarity on access rights, CIPC filings, and financial handovers have not been fully addressed, raising governance concerns.

Summary: Homeowners deserve a managing agent that is impartial, transparent, and consistent. Instead, Angor’s actions have created mistrust and unnecessary disputes. I hope this review encourages the company to reflect on its obligations and restore professionalism and trust with the communities it serves.

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Replies (1)
Angor Property Specialists - Property Management
Angor Property Specialists - Property Management's reply10 Sept 2025, 13:28
Official
We note your concerns raised.  
 
It is our opinion that there is no confusion concerning the management of this Scheme.  Notices were sent to all homeowners, advising them of the current situation and the only administrative task carried out by ANGOR was the distribution of the levy statements.  This task was undertaken to ensure timely payments in the best interests of the Scheme and nothing more. 
 
ANGOR can only act on the instructions of the Scheme Directors, with the information available to us at the time.  
We carry out all functions with the highest standard of care and transparency.