SS
Shannen Schütte

1 reviews | Active since Oct 2025

29 Oct 2025, 18:06

Breach of Confidentiality and Complete Loss of Trust

I am extremely disappointed with the conduct of Angor Property Specialists. I specifically requested that my identity remain confidential when submitting a complaint. Despite this clear instruction, my personal details were shared with the trustees — individuals who are openly biased and prejudiced toward me.

This disclosure goes directly against my expressed wishes and has caused unnecessary distress. It is deeply concerning that a managing agent, who is expected to act professionally and impartially, would disregard such an important request for confidentiality.

This experience has completely eroded my confidence in Angor’s ability to protect the privacy and trust of bond owners. I expected professionalism, discretion, and ethical conduct, but unfortunately, that was not my experience.

I will be escalating this matter to the relevant authorities, as no property owner should have to face prejudice or exposure after clearly requesting anonymity.

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Replies (1)
Angor Property Specialists - Property Management
Angor Property Specialists - Property Management's reply30 Oct 2025, 14:49
Official
ANGOR acts strictly under the directive of the Board of Trustees, who are duly elected by the membership at the Annual General Meeting (AGM).
 
Due to this governance framework, Trustees need all the information related to a query or complaint to effectively guide and instruct the Managing Agent in accordance with the governing rules of the Scheme. To raise your concerns with regards to your unanswered queries, the Trustees had to be aware of your identity to address these specific matters.