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charlene B

1 reviews | Active since Mar 2018

28 Jan 2020, 10:59

BAD SERVICES

Im highly frustrated, i bought a property last year in wilgeheuwel thru property 24, and on the advert was writtend your levis at R1100.00 and you rates R313.00 and all this was also stated on the Offer to purchase, the bond got registered on the 12th November 2019, i only occupied the property on the 20th December, but never the lessm on the 24th December is received a statement with my levis for 3 months, why they emailed n month and a half later i dont know, i was SHOCK when i saw the statement with all these other extra cost on it, from R1100.00 my levis is over R2000, which is ridiculous and sky high for a two bedroom apartment so all in all i will be paying almost R8000.00, i might as well have bought a house, i rep**** to the email on the 24th Dec and asked them about all these other cost, domestic eflluent at R478.00 that is an OVERCHARGE as thie waste water and i went to the councel to enquire, i was told that effluent gets calculated based on the water is used and its normally never more that R60.00 and as for a business they charge R219.00, Angor only rep**** a month later to my emiail i send on the the 24th December and they attached a new statement, but they not answering all my questions, and since the 23th Jan, the emails are just going back and forward, and one of the emails i noticed that they giving me two months to settle a HUGE amount otherwise they will add interest, and i told them if i have received my statement in time i would have made provision to pay my levis, but the other cost levy maintenance and domestic effluent, i cannot pay for something i am not aware of or budget for and even the water i asked them where they got the readings from as the property was empty

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Replies (7)
Angor Property Specialists - Property Management
Angor Property Specialists - Property Management's reply30 Jan 2020, 08:08
Official
 
Thank you for allowing us the opportunity to respond to your query. Neither the Body Corporate nor ANGOR are party to the content of a sale advert or the offer to purchase produced by a sales agent. The sales agent is responsible for ensuring that all information is correct. 
 

Angor Property Specialists - Property Management
Angor Property Specialists - Property Management's reply30 Jan 2020, 08:09
Official
 
Levies are due and payable from the date of registration and transfer and not from the date of occupation, regardless of whether occupation is prior to or post registration and transfer into your name. 
Angor Property Specialists - Property Management
Angor Property Specialists - Property Management's reply30 Jan 2020, 08:09
Official
 
The water billing is calculated by PQ and the owner is responsible for the payment of water consumption of the unit.  The water is billed as per the City of Johannesburg sliding scale. 

Angor Property Specialists - Property Management
Angor Property Specialists - Property Management's reply30 Jan 2020, 08:09
Official
 
Domestic effluent/sewerage is a fixed charge billed the City of Johannesburg. It is not based on the water consumption. 
Angor Property Specialists - Property Management
Angor Property Specialists - Property Management's reply30 Jan 2020, 08:09
Official
 
The maintenance levy was introduced in July 2017 and approved by the members at three consecutive Annual General Meetings. A copy of the administration budget and 10- year maintenance budget is available on ANGOR On Line. Copies of the AGM minutes are also available for ease of reference.  
Angor Property Specialists - Property Management
Angor Property Specialists - Property Management's reply30 Jan 2020, 08:10
Official
 
The transferring attorney did not advise us of date of registration of the property timeously and ANGOR performed a deeds search in order to establish the date of registration for your levy account to be opened so that we could attend to the necessary adjustments. 
Angor Property Specialists - Property Management
Angor Property Specialists - Property Management's reply30 Jan 2020, 08:10
Official
 
The levy account is marked not to be charged interest for two months. Should you wish to make an arrangement to settle your account, kindly email our office with a proposal for the trustees to consider.