Angor’s customer service Is disgusting , unprofessional not worth it

I must say Angor agent Belinda Kleynhans gave us the worst customer care ever. I had Angor manage my property for over a 2 years now. I must say this time I am with our current tenant I still say Belinda Kleynhans acted out very unprofessional in handling a situation when a tenant was not paying rent. the worst customer care. The issue here is not the Tenant situation I am still saying Belinda handled the whole thing unprofessionallly and miss represented us or made it seem you tried to "Negotiate with us" which there was no point of negotiating as We explained our situation. As the Manager of the property you are supposed to have the tenants best interest and our best interest and understand all the situation and advice on way forward and Options. Belinda never adviced On options we have to handle the non payment rental situation. In fact she suggested that we send a letter of demand to the tenant( I have emails proofing the no options part). What strikes me is how she painted the owner to be the one who is difficult to negotiate and she is the good guy when she is the one sending all the documentation. I don’t think I would want Angor to further manage my property going forward and I would not recommend it to anyone else. Belinda only has the tenant best interest and does not care about the owner even though I am the one paying at the end of the day. I don’t believe Angor are property managers in terms of rentals but instead all they do is collect rent and does not resolve the tenant and owner issues. In fact through out the time I have had Belinda manage my property, I felt I managed it. Myself.