******ION BY ANGLO DEBT ASSESSORS

I am not happy with the services rendered. I was contacted by a sales consultant by the name of Ntlhompheng Khoatane who was assisting me. At the time I was already under debt review and didnt require another review process. However she insisted that they would debit the same amount that was currently being debited from my account, and that I wouldnt be adversely listed. I only needed to pay a small once off admin fee. After signing a contract a debicheck was imposed on me which was to go off at the end of the following month and so they advised me to cancel my current credit review agreement in order for them to debit my account. The trouble started when the cancellation process took longer than expected so I approached Anglo Debt Assessors to request them to move out the debit order date by one month in order to avert a double debit. Ntlhompheng Khoatane was advising me then referred me to another consultant by the name of Tammie she was unable to advise me properly and kept referring to her line manager but I was not getting any proper answers and eventually I phoned and asked for the line manager who also didnt seem helpful and didnt know what to do and couldnt even advise me properly. As a result the debit order date elapsed and my account was debit twice, which really adversely affected my cash flow and I failed to make certain key payments. I then tried to get a refund from them and they advised me to go to the bank to reverse the payment, and so I went to the bank and they then told me that they couldn't reverse the payment because Anglo Debt Assessors had put measures in place to prevent this. Despite my frustration I phoned ADA to ask them why they were preventing me from getting the money refunded considering that the money was to go to my creditors and not them, in any event they had not done anything for me apart from open an account. But they simply told me that they do not refund and so they ******ed over R 3700 from me just like that for doing absolutely nothing without any kind of recourse. I even canceled the so called contract hoping that they would refund me, but I recieved no assistance what so ever. These people operate with impunity and will take advantage of you. They are haughty and arrogant. I really would not recommend anyone to accept their services. It is despicable that a company such as this will blatantly take advantage of individuals rather than supporting and assisting as per NCR code of conduct. Thier website also does not provide clear information, and the provided contact information does not work, provided email addresses and phone numbers do not work. Please be weary of these people they are not straight forward and honest. In the end I recieved extremely poor service much to my dismay and I was ******ed.