1 reviews | Active since Mar 2022
Service and not answering questions phones never answered and WhatsApp no response
Hi all I’m not sure if I’m being impatient or. Last month I bought Jordan retro and I got delivery confirmation by mail. I was first sceptical but suprisingly I got my sneaker on time and efficiently but I took the wrong size. So I decided to buy the same sneaker for me and the previous one I bought I’ll give to my sister. So now I bought it on Monday and on watsap I wanted to confirm my delivery because I was sure they legit they didn’t fail me previously. To my dismay they haven’t responded on WhatsApp it’s only the automated messaging and when I calll there is no answer .
I bought 2 sneakers now can I kindly please get assistance because they not responding or am I being impatient?.Angelwear if reading this please bring my parcel or my refund because I’m really getting uneasy
Thank you so much for your review, we welcome all reviews whether negative or positive. This allows and ensures that we keep our service offering to a very high standard.
Thank you for your second order, it is much appreciated.
We see that your order was placed on the 20th December. We were contacted by you on the Wednesday via WhatsApp whereby you requested tracking details. Our automated response stipulates that we will respond within 24 hours, you received feedback on the Thursday whereby we requested your order number, name and e-mail address to assist with the tracking. And a final response was given on the Friday that we were looking into your order. Please note that your second order has in fact been fulfilled and will be shipped out tomorrow. You will be sent tracking details late tomorrow afternoon. Our terms as communicate via WhatsApp state that our current delivery period is 7-14 working days due to the influx of orders over the festive season. (Please note that our dedicated team have been working night and day including public holidays) to ensure our customers receive the best possible online experience.
We thank you for your patience and trust that you will receive your order soon.
Kind regards
Angelwear
Thank you so much for your review, we welcome all reviews whether negative or positive. This allows and ensures that we keep our service offering to a very high standard.
Thank you for your second order, it is much appreciated.
We see that your order was placed on the 20th December. We were contacted by you on the Wednesday via WhatsApp whereby you requested tracking details. Our automated response stipulates that we will respond within 24 hours, you received feedback on the Thursday whereby we requested your order number, name and e-mail address to assist with the tracking. And a final response was given on the Friday that we were looking into your order. Please note that your second order has in fact been fulfilled and will be shipped out tomorrow. You will be sent tracking details late tomorrow afternoon. Our terms as communicate via WhatsApp state that our current delivery period is 7-14 working days due to the influx of orders over the festive season. (Please note that our dedicated team have been working night and day including public holidays) to ensure our customers receive the best possible online experience.
We thank you for your patience and trust that you will receive your order soon.
Kind regards
Angelwear