Rude staff

This is a very beautiful hotel, & have stayed there quite a few times, but what I cannot stand is hotel staff that's rude to guests. The level of service unfortunately at Hluhluwe in KZN should definitely be improved. Sometimes require something & they treat you like they're doing YOU a favour by staying there. One male Indian staff member has the audacity to even speak to a guest whilst being on the phone...what is that? I take how I'm treated at a place very seriously, & this, was just one of the many bad experiences I've had. Treat guests with the utmost respect & they will respect you back... it's THAT simple. Don't favour guests over other guests just because you like them, every guest should be treated with the same respect... otherwise I won't stop writing these reviews & making it known just how bad a service you're likely to receive. Change ANEW HLUHLUWE...change!!!!