ANew Hotel Hluhluwe looks good but the service is bad.

Booked a one-day conference and a room for one night. The hotel towels are dirty, the carpet in the corridors smell. The conference package was for 75 people and not enough food was catered both during arrival and midmorning tea. I am a very, very disappointed client. We have not even had lunch yet but judging from the Hotel Manager's response to insufficient food for the two tea sessions, I am not hopeful.