Andowl South Africa is now a ****

I referred a colleague to andowl South Africa after my successful transition with them. My colleague made a purchase with full payment on 15 July 2024, and Andowl promised to deliver in 14 days. Weeks and a month passed by without the delivery, they’re now ignoring her WhatsApp messages and email. My reputation is now ruined at work as people believe that I’m part of Andowl ****, this is affecting me negatively!