Andowl ****med me

I feel ****med by Andowl ordered a smart box on 15 March till this day 27 may my order has not arrived,they busy circulating an email saying the shipment is stuck at harbor till this day, and the initial agreement was 10 days delivery, but that's seems how they **** ppl . And the smart box I bought was R799 now I see they priced it at R599 some flash sale,how do u advertise a product that u clearly know u don't have and u have clients that have been waiting for their order for more than a month