Wouldn't recommend Anderson to anyone

<p>Case was close due to Ombisman help with assistance by all claims on accindent with vichle was fix by my insurence Anderson.</p> <p>On the 13 October 2016 i was informed via telephone by Dals the company that fix the vehicle that the outstanding parts of my vehicle arrived which was two small items that needs to be fit on the outside of vehicle(strip on the back door and front door locks).</p> <p>I took the car the 14 October 2016 as i requested by telephonic what time I can collect my Dals refuse giving my car back as they claim theirs a outstanding amount of access fee that i need to pay.</p> <p>I was only informed on arrival that Anderson send them a mail with outstanding payment which none off the two parties made contact to informed me of any of these.I did informed Dals that i never made any payment arrangement or business with them.All access payment needs to be done before fixing your car they want access fees after 3 months I had made payment of access fee on the 7 June 2016 of R13500.00 and my car was fix and handed over to me base on just waiting on the small spares.Almost after 3 months they called me knowingly that Anderson insurers send them a email on the 10 October 2016 regarding the outstanding fees to add the 2 items on the car by holding the car back with out my permission and given me the proper information Dals just gave me a copy of the printed email.Access fee was paid to Anderson insurers i dont have any agreements with Dals as they claim payment needs to be made to them.</p> <p>Ive been sitting with out a vichle and was not even offered a curtsy car . INCONVIENCE OF STRUGLING GET TO WORK.PAYMENTS STILL NEEDS TO BE DONE BY BANKS AND INSURANCE BUT NOT HAVING MY VICHLE.</p> <p> </p> <p>Please needs assistance on access fee that was promises to be paid back to me but every week Anderson have a different answer.They claim they waiting on 3rd party for payment and its almost 3 months and never received and proper feedback . Dals holding my vehicle they dont want to give it back what right to i have as a South African citizen on my own vehicle to get it back.</p>