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Phillip M

1 reviews | Active since Aug 2011

22 Jun 2016, 09:01

Worst UMA ever

<p>Not only do they charge an exorbitant 30% excess, but then they have the worst client service ever. After my claim was approved, I sent the signed AOL on 2 June 2016. 20 days later, nothing has happened, this while my financier still charges me interest on the original capital amount. I am fed-up and very, very sorry that I ever agreed to a policy administered by these fly-by-nighters. My Claim number is CL29640 should they wish to respond to this, which I doubt.</p>

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Replies (1)
Anderson Insurance Underwriters
Anderson Insurance Underwriters's reply12 Jul 2016, 13:06
Official

Hello Philip

Thank you for bringing this to our attention.

We would like to sincerely apologise for the delay in payment. We will escalate the complaint to the relevant department in the event that payment is still outstanding.

Kind Regards

The Anderson Team