Worst an understatement to describe Anderson

Having read all the rapid complaints regarding Anderson insurance's services, I find it pointless writing this letter however will do so anyway.<br> <br> I received an sms on the 15th December 2015 saying my claim has been refered for assessment and will be given feedback of up to 3 days. No feedback was given and I gave Anderson 5 days. I had to call them and was told an assessor was appointed but was on leave for the December holidays. Fast-forward to January I've been calling the claims department and they keep transferring me to the next agent and ultimately my calls being cut-off. The service is quite shocking, appalling, unprofessional and any other words to that effect.<br> <br> I expect Anderson to mutter the usual \Thank you for bringing this to our attention. We have escalated your complaint for investigation and one of our recoveries agent will contact you and provide feedback"auto-reply."""