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Mox M

1 reviews | Active since Oct 2014

18 Jan 2016, 14:19

waited 6 weeks for my car claim to be attended to.

My car has bee at the anel beaters for almost 2 months now. Aderson took 6 weeks to appoint an assessor and now is going on 2 weeks to give the panel beaters the go ahead on my repairs even after I have payed the exorbitant excess that they demanded be paid within 30 days. Now I call daily and my calls are never answered I hold for 15minutes at a time about 4 times a day and get no Joy. This is the greatest abuse I have ever suffered, worst than my wife cheating on me

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Replies (1)
Anderson Insurance Underwriters
Anderson Insurance Underwriters's reply23 Jan 2016, 11:04
Official
Hello smmxoli,

We would like to sincerely apologise for the delay on your claim authorisation.your claim has been escalated and a consultant will contact you with and update on the authorisation.

kind Regards

The Anderson Team