VERY POOR SERVICE

Just after the accident Anderson Insurance instruct us that the car must be towed to Ashlee Panelshop because they are the Ford approved dealer. After we recieved the quotation Anderson said that the accessor will go and look at the car in tree days time. After two days we recieved a call telling us that the car will be written off. There where no accessor at the car and when asking them Ricardo said that the accessor is working from photos that we send them. According to Ashlee Panelshop the cost to repair the car is in line with the maximum amount to be paid by Anderson Insurance. After we send them a much cheaper quote from two other panelshops they told us that they not going to pay the full amount of even the best quote. It seems like that Anderson Insurance like to collect premiums but when claims must be settled and processed they have different stories every day!! There service is very poor and the consultants doesn't know what is going on with procedures!! I will make sure nobody will support this company!!!