NK
Neliswa K

1 reviews | Active since Oct 2016

14 Oct 2016, 11:28

UNPAID CLAIM

<p>My claim nr is CL32126. On the 19 September 2016 I got an accident, I lost control of the car, I bumped the pavement, all 3tyres burst, car was damaged underneath, no other car involved. I called them the sameday & I couldnt reach them, my Husband came & towed the car. On the 21 I called the insurance informing them of the accident & forwared me the forms to fill in & I sent them back the same day, they confirmed that they received the documents. My Claim Handler was Brandon Adams, informed me the claim will take 3weeks. On the 6th October he emailed me that the claim was sent for approval on the 6October & will receive feedback within 3working days. Today the 14 October he sent an email that they unable to pay because of finacial difficultly on their side, they dont have funds to pay me though they deducting every month. </p>

0
Replies (1)
Anderson Insurance Underwriters
Anderson Insurance Underwriters's reply17 Oct 2016, 09:16
Official

Good day

We have received your complaint and one of our consultants will contact you during the day.

Kind Regards

The Anderson Team