WD
Walotha D

1 reviews | Active since Mar 2015

08 Oct 2016, 10:42

Unfair treatment

<p>I joined Anderson insurance in July 2015 and i have been paying my monthly premium correctly. To my surprise in Jylu 2016 my premium increased from R1592 to R1852 per month with no explanation given to me. When i phoned wanting to cancel the policy i was promised that from August i will continue to pay R1592 and still there was no reason given for premium increase. While i was still happy that i will continue to pay R1592 a month i received a letter in September 2016 telling me that my policy will be cancelled end of October 2016. I again phoned the company for any explanation and the consultant couldn't give any valid reason why they are terminating my policy. I have been with anderson for over a year and i have never claimed anything so i do understand why they wanted to terminate my policy. </p>

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Replies (1)
Anderson Insurance Underwriters
Anderson Insurance Underwriters's reply17 Oct 2016, 07:42
Official

Good Day

We have received your complaint. Please provide us with your policy number for us to be able to assist you.

Kind Regards

The Anderson Team