DA
Divan A
1 reviews | Active since Aug 2013
03 May 2015, 15:30
Unauthorised debit deduction
I am extremely disappointed to have found that Anderson insurance deducted money from my account long after I Cancelled even before the 20day notification period as required and also after sending various emails. Now because my account reflects overdrawn, My other debit orders will now be bouncing and I have to suffer the consequences of bad credit and bad payment due to Andersons insurance negligence an incompetence. This will now cost me to go do manual account payments and I will have to pay the reverse charge banking fees. Thanks!!
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Anderson Insurance Underwriters's replyOfficial
22 May 2015, 11:56Hello Divan007,
After a thorough investigation we have found that we have received an instruction from a third party to cancel, however, we may not act on such an instruction. The matter is now solved and the policy will remain active. If you need any further assistance, please do not hesitate to call our offices.
Thank you for our continued support, it's highly appreciated.
Kind Regards,
The Anderson Team
After a thorough investigation we have found that we have received an instruction from a third party to cancel, however, we may not act on such an instruction. The matter is now solved and the policy will remain active. If you need any further assistance, please do not hesitate to call our offices.
Thank you for our continued support, it's highly appreciated.
Kind Regards,
The Anderson Team
Anderson Insurance Underwriters's reply22 May 2015, 11:56
Official
Hello Divan007,
After a thorough investigation we have found that we have received an instruction from a third party to cancel, however, we may not act on such an instruction. The matter is now solved and the policy will remain active. If you need any further assistance, please do not hesitate to call our offices.
Thank you for our continued support, it's highly appreciated.
Kind Regards,
The Anderson Team
After a thorough investigation we have found that we have received an instruction from a third party to cancel, however, we may not act on such an instruction. The matter is now solved and the policy will remain active. If you need any further assistance, please do not hesitate to call our offices.
Thank you for our continued support, it's highly appreciated.
Kind Regards,
The Anderson Team