Still no Settlement Since December 2015

<p>I can't believe that I have had to resort to this medium once again, but it seems that this is the only way to get a response from Anderson Insurance. Since writing off my vehicle in December 2015, I had to get the Ombudsman involved in order to get a fair settlement from Anderson. After we agreed on a settlement, and having signed the documentation on the 8th April, I was advised that it would take between 14-21 days to have the money paid out. Despite numerous emails from both myself and Standard Bank, we still have not recieved the money, or any feedback on when this issue will be resolved. In the meantime, I am still responsible for payments on a vehicle which I have not had the use of in 5 months.</p> <p> </p> <p>Anderson Insurance have no concept of customer service!! They do not respond to the people who pay them each month, effectively keeping them employed. Dealing with Anderson has proved more stressful than the accident itself!!</p> <p> </p> <p>Please just pay me my money and you will never have to hear from me again. I sincerely hope that anyone looking for insurance visits this site before considering Anderson. I think that the number of complaints speaks for iteself!!</p>