SHOCKING SERVICE EVER!!!

SHOCKING SERVICE EVER!!! I CANT BELIEVE'M EVEN INSURED WITH YOU GUYS, I SUBMITTED A CLAIM ON MY VEHICLE BEGINNING OF JANUARY AND I HAVEN'T RECEIVED FEEDBACK I CALL THE CALL CENTRE EVERY SINGLE DAY AND I'M BEING TOSSED AROUND LIKE A BALL I'VE SPENT CLOSE TO R1000 ON AIRTIME CALLING YOUR CLAIMS DEPARTMENT AND I HOLD THE WHOLE DAY BUT WHEN I CALL YOUR SALES DEPARTMENT THEY ANSWER WITHIN A SECOND. I'M TAKING MATTERS TO THE Ombudsman for Short-Term Insurance IF I DO NOT RECEIVE FEEDBACK BY END OF BUSINESS TOMORROW I AM REALLY TIRED OF DEALING WITH YOUR *********** AGENTS SPOKE TO 4 CONSULTANT AND THEY JUST KEEP ME ON HOLD THE ENTIRE DAY SPOKE TO MS B BADENHORST IN CLIENT SERVICES AND SHE SAID ALL CLAIMS MANAGERS ARE IN A MEETING, HOW IS THAT POSSIBLE ALL MANAGERS ARE IN A MEETING AT THE SAME TIME SO WHAT HAPPENS IF CLIENT CALLS AND WANT TO BE ASSISTED BY A MANAGER