Really Anderson is this how you operate?!?!?!?

Anderson have a standard line for trying to appease people who receive horribly bad service from them. I got into a heated debate on Friday 18th and I totally cannot accept that this company operates in this manner. I have been trying ever since to meet with Dylan who it seems is always out the office and there is no one else who can assist. I have had no feedback as Anderson said it would do and speaking to the agent they have is like talking to a brick. What does it take to get some service from Anderson?? I feel so traumatised by this experience. Clearly they are all talk and no action. It's been 3 months and it is gonna take me another 2 weeks just to see an offer. It's worse than dealing with Home Affairs. Only GOD can help me now. I am totally disgusted and have never in my entire life received such terrible interaction from a organisation that claims to put people at ease. I will never recommend this organIsation to ANYONE NOT EVEN THE DEVIL!!!!! Your service is disgustingly horrible and you don't even care about other costs one has to incur because you can't call back and be decent. I want to terminate my relationship with you as this is not on!!!!!!