WM
Winny M

1 reviews | Active since Dec 2015

11 Jan 2016, 12:44

Poor service

On the 13th November 2015 I had an accident then my car was towed by Anderson to Jadene panelbeaters in Ladysmith.I started calling Anderson to get updates about the car but they were always saying they're still waiting for the quatation.Up until I called Jadene panelbeaters myself that's where they told me that they won't do the quatation because after they've done quatation Anderson comes and take car to other panelbeaters.<br> <br> I asked Wondermore to intervene with email but he didn't respond.I've already sent 3 emails again asking for updates about the car but no luck of response.Yet it's the 3rd month now, the car is been stuck in panelbeater with no progress of anything.

0
Replies (1)
Anderson Insurance Underwriters
Anderson Insurance Underwriters's reply15 Jan 2016, 09:56
Official
Hello winiza,

Thank you for bringing this to our attention.

We would like to sincerely apologise for the delay you have experienced on your claim. We have referred your claim to the relevant department and a consultant will contact you with an update.

Kind Regards

The Anderson Team