Pathetic Service

<p>It’s been over a month since I put in a claim, since then I’ve been bounced from wall to wall with requests of documents. I finally submitted everything. After nonstop emailing of a consultant that was not responding to call my mails, I decided to call and only today was informed that he (consultant) no longer works for Anderson I can’t escalate my issue because the supervisor never answers and I’ve been on hold for over 40 minutes. I pay my premiums conscientiously. Surely this level of service beyond pathetic!</p>