MB
Michael B
1 reviews | Active since Jan 2016
15 Jan 2016, 09:01
Pathetic Service
I have not been able to get feedback from Anderson on my claim that was logged over 3 weeks ago.<br> No one picks up the phone in the claims department and when someone does, they transfer you to another department who have absolutely no idea what you are talking about.<br> <br> Completely unprofessional and frustrating. I am disgusted with the Customer Service and will not rest until I get my claim processed.<br> <br> Pathetic.
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Anderson Insurance Underwriters's replyOfficial
15 Jan 2016, 10:51Hello Michael Bouwer,
We would like to sincerely apologise for the delay that you have experienced on your claim.. Your claim has been escalated to our claims department and you will be contacted by one of our consultants with an update.
Kind Regards
The Anderson Team
We would like to sincerely apologise for the delay that you have experienced on your claim.. Your claim has been escalated to our claims department and you will be contacted by one of our consultants with an update.
Kind Regards
The Anderson Team
Anderson Insurance Underwriters's reply15 Jan 2016, 10:51
Official
Hello Michael Bouwer,
We would like to sincerely apologise for the delay that you have experienced on your claim.. Your claim has been escalated to our claims department and you will be contacted by one of our consultants with an update.
Kind Regards
The Anderson Team
We would like to sincerely apologise for the delay that you have experienced on your claim.. Your claim has been escalated to our claims department and you will be contacted by one of our consultants with an update.
Kind Regards
The Anderson Team