NT
NAZ T
1 reviews | Active since Apr 2013
17 Mar 2015, 14:28
PATHETIC SERVICE
I had an accident on the eve of 11/03/2015.. Contacted Anderson on the 12/03/15. Completed and submitted all necessary forms - to date i haven't had any pleasure from these *********** staff of Anderson.. such ghastly and disgraceful service. To begin with- the consultant Thulani has such terrible manners.. He speaks to me as if i'm *********** of hearing and understanding - \Listen here"he says to me... Well listen - you"
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Anderson Insurance Underwriters's replyOfficial
20 Mar 2015, 18:38Hello farouk786,
After a thorough investigation we have found that the process that was followed is according to standard and that the time frames was adhered to. However, your file has been referred to management for authorization and we now await an outcome. After authorization we will address the issue of the car hire, as we need to validate your claim initially. Should you have further concerns, please contact our claims manager who would assist you.
Thank you for choosing Anderson.
Kind regards,
The Anderson Team
After a thorough investigation we have found that the process that was followed is according to standard and that the time frames was adhered to. However, your file has been referred to management for authorization and we now await an outcome. After authorization we will address the issue of the car hire, as we need to validate your claim initially. Should you have further concerns, please contact our claims manager who would assist you.
Thank you for choosing Anderson.
Kind regards,
The Anderson Team
Anderson Insurance Underwriters's reply20 Mar 2015, 18:38
Official
Hello farouk786,
After a thorough investigation we have found that the process that was followed is according to standard and that the time frames was adhered to. However, your file has been referred to management for authorization and we now await an outcome. After authorization we will address the issue of the car hire, as we need to validate your claim initially. Should you have further concerns, please contact our claims manager who would assist you.
Thank you for choosing Anderson.
Kind regards,
The Anderson Team
After a thorough investigation we have found that the process that was followed is according to standard and that the time frames was adhered to. However, your file has been referred to management for authorization and we now await an outcome. After authorization we will address the issue of the car hire, as we need to validate your claim initially. Should you have further concerns, please contact our claims manager who would assist you.
Thank you for choosing Anderson.
Kind regards,
The Anderson Team