1 reviews | Active since Sept 2012
Never have i ever recieved such horrible service
<p>It is too long to elaborate. I was in car accident on 18th of July, it is now 20th of September. My claim is not processed. I am still driving a damaged car. They do not answer their phone, they do not reply to emails. In the process of my claims, two people who were handling it, Susan and Sheldon, left the company, and no one is taking over their clients. I also put in an investigation by the Ombudsman this morning. Who ever the Anderson person is that will read this, please do not reply with |"Sorry to hear, we will investigate". Been there done that, nothing happens</p>
Mr Van Dyk , we will be in contact shortly to discuss the above mentioned issues
Kind regards
Anderson Team
Mr Van Dyk , we will be in contact shortly to discuss the above mentioned issues
Kind regards
Anderson Team
So Brendan Phoned me.. Spoke as if nothing is wrong and said that the authorization has been sent through to the panelbeaters on the 16th of September already. As if it is all their fault, even though you failed to notify me. Never the less, I (yes I) phoned the panelbeaters (Imperial, the one you told me I must use) only to be told that they are not taking any new cars that is insured by Anderson insurance because of non payment...bad debt. How terrible are you? I tried to phone you now for 1 hour non stop, all you selections ends up in call getting cut off....
So Brendan Phoned me.. Spoke as if nothing is wrong and said that the authorization has been sent through to the panelbeaters on the 16th of September already. As if it is all their fault, even though you failed to notify me. Never the less, I (yes I) phoned the panelbeaters (Imperial, the one you told me I must use) only to be told that they are not taking any new cars that is insured by Anderson insurance because of non payment...bad debt. How terrible are you? I tried to phone you now for 1 hour non stop, all you selections ends up in call getting cut off....