KM
Keneiloe M

1 reviews | Active since May 2011

14 Oct 2015, 11:51

I feel like someone without insurance

My car had an accident on the 29th,i reported this on the 1 September, I was told if I want to claim to third party I must claim myself, my car started making some sounds,I requested it to be towed on the 18 September, the gentleman who was assisting left the company, I am without a car, they are refusing to pay me to fix my car in a convenient panel beater, they are refusing to extend my car hire which I paid for. This is the worst insurance I have ever had and I will not recommend it to any one. When I ask for my car they tell me they will not pay for iit after I have paid my excess, This is ridiculous.!!!

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Replies (1)
Anderson Insurance Underwriters
Anderson Insurance Underwriters's reply16 Oct 2015, 15:29
Official
Hello mpumee1,

With regards to Third Party, you need to register a claim first, before you can claim against the Third Party through the insurer.
We have checked our records and you've had courtesy a car for more days than allowed, therefore, your car hire may not be extended again. If you should have any further concerns, please feel free to contact our offices.

Kind regards,

The Anderson Team