Horrable experience ever.....

<p>On the 19th of May they debited my account incorrectly,the actual debit is suppose to be on the 20th as a result it put my account on negative balance the bank did not honour it was return as unpaid due to insuffient funds i was charged R115 penality fee when i called them they say unfortunatly they cant reverse it then they put me through collections department where i spoke to Olebogeng Segale superviouser there he promised me it be reversed i must send them the bank statement indicating the amount.when i do the follow up after a month nothing was done the guy whom i spoke to resigned. The lady by the name of Kefilwe promised me again that it will be reversed it will take 48hrs that was on the 10th of June 2016 till today im still not satisfied. PLEASE HELP </p>