DISGUSTING | UNPROFESSIONAL | USELESS

Since I started with the submission of my first and only claim after diligently paying my expensive premium every month for over 2 years now, my experience has only been filled with disgusting service, weak and slow work ethic and overall uselessness. <br> The amount of times that I have had to contact the company to follow up on my claim is ridiculous. The amount of times that calls have been dropped in my ear after holding the line for 20/30 minutes is shocking. I am absolutely repulsed by this lack of service.<br> I cannot believe that a company which prides itself in giving supposedly execellent service gives the exact opposite.<br> Even now, as I sit with the end result of my claim I am dumbfounded. Not only did it take ages to get these people to action, but even my claim was processed incorrectly.<br> I followed the instructions in my submission process to the T, and now I look at the quote that the Panelbeater which Anderson referred me to was processed incorrectly on Anderson's side.<br> And now, as I sc**** together the courage to try and rectify this issue, my call has already been dropped 3 times in a row!! I can't even get through to the people responsible for this mess.<br> STAY AWAY!!