Debit on a car that has not arrived yet

Good day<br> <br> Last week Wednesday i arranged insurance for my new car, but due to the fact that the car is out of stock. The dealer told me the car would only arrive in January 2016. i informed the broker from KIB and i also tried to call Andersons' call center, but your call center lines were unanswered.<br> On Saturday morning the insurance debit order went off, how can you debit for a car that has not yet arrived. you don't have the cars details but you already debiting. that's really unacceptable and your call center line is never answered.<br> Maybe it will be best if you cancel my membership because i foresee more trouble with your company. and reverse my money.<br> <br> <br> kind regards