MM
Marius M

1 reviews | Active since Apr 2014

09 Jul 2016, 06:56

Company is like the CEO

<p>Anderson insurance just follows the example set by Fred Koch, the CEO ********** He also does nothing even if you contact hinm directly. He believes that Anderson insurance is the best insurance. Even though there is no legal reason to withhold payment once a car has been written off, he makes sure that ALL possible paperwork is done before initiating the payment process</p>

0
Replies (3)
Anderson Insurance Underwriters
Anderson Insurance Underwriters's reply12 Jul 2016, 12:53
Official

Hello Marius.

We would like to sincerely apologise for the delay in payment on your claim.

In the event that payment is still outstanding, the complaint will be escalated to the relevant department for urgent attention.

Kind Regards

The Anderson Team

MM
Marius M's update14 Jul 2016, 20:31
Reviewer Update

The reply to my complaint about Anderson insurance is an automated reply which means nothing. Anderson insurance and anybody involved with is a ********* and a ***********. Starting with Fred Koch, the CEO.

Anderson Insurance Underwriters
Anderson Insurance Underwriters's reply19 Jul 2016, 06:17
Official

Hello Marius

We understand that your claim has been finalised and payment made pursuant thereto.

We appreciate your frustration and re-iterate our apology for the delay in payment.

We believe your remarks to be defamatory towards our staff and request that you refrain from making such statements.

Kind Regards

The Legal Department