SM
Sabelo M
1 reviews | Active since Sept 2015
15 Sept 2015, 15:47
Claim rejected
My car showed faulty lights and i called VW they the car to the dealer and they told me Rats eat the wires while I was thinking its warranty fault.And they charged me R8660 i payed cash.so i claim on my insurance since they know that i park outside i don't have garage and that is the natural disaster according tome.And they delaying my claim of the accident i made.
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Anderson Insurance Underwriters's replyOfficial
23 Sept 2015, 17:04Hello Subzero21,
Thank you for your query, however, rats eating wires is not classified as a natural disaster. However, we have given you guidelines on your policy as what is covered and what is not covered. We have already sent you communication regarding this claim. If you need any further clarity, please feel free to contact our claims department asap.
Kind regards,
The Anderson Team
Thank you for your query, however, rats eating wires is not classified as a natural disaster. However, we have given you guidelines on your policy as what is covered and what is not covered. We have already sent you communication regarding this claim. If you need any further clarity, please feel free to contact our claims department asap.
Kind regards,
The Anderson Team
Anderson Insurance Underwriters's reply23 Sept 2015, 17:04
Official
Hello Subzero21,
Thank you for your query, however, rats eating wires is not classified as a natural disaster. However, we have given you guidelines on your policy as what is covered and what is not covered. We have already sent you communication regarding this claim. If you need any further clarity, please feel free to contact our claims department asap.
Kind regards,
The Anderson Team
Thank you for your query, however, rats eating wires is not classified as a natural disaster. However, we have given you guidelines on your policy as what is covered and what is not covered. We have already sent you communication regarding this claim. If you need any further clarity, please feel free to contact our claims department asap.
Kind regards,
The Anderson Team