CLAIM NOT FINALISED

STILL WAITING FOR THE EXCESS AMOUNT TO BE PAID BACK!! I DID PHONE THE OFFICE AND THEY SAID IT CAN TAKE FROM 6 TO 12 MONTHS TO BE PAID BACK!! THE EXCUSE IS THAT THEY SAID THEY STILL WAITING FOR THE PAPERWORK FROM THE PANELSHOP. I DID PHONE THE PANESHOP WHO FIX THE CAR AND THEY SAID THAT ANDERSON INSURANCE ARE NOT PAYING THE INVOICE!! IT SEEMS LIKE ADERSON INSURANCE ARE NOT DOING THERE PART FOR THERE CUSTOMERS!! THE BEST PART IS THAT THE ACCIDENT HAPPENED ON OCTOBER 2015!!! AND IT WAS NOT MY FAULT!! THEY FORCE YOU TO PAY THE EXCESS AMOUNT BEFORE THE CAR CAN BE FIX BUT THEN YOU MUST WAIT UP TO 12 MONTHS!! THIS IS UNACCEPTABLE !!!<br>