1 reviews | Active since Sept 2010
BAD SERVICE!!, TIME WASTING
On the 28 May 2015 I filed a claim to Anderson to have my car fixed. I followed all process, submitted two quote as requested by Kamogelo and AUTO BONN quote was approved. During this period I waited and Anderson failed to get back to me in time. On the 11 June 2015 i got a letter requesting an access of R3000 in order for the claim to be authorised. At 13:20:41, 11 June 2015 I paid the access for the process to commence. Following this i communicated to the selected Panel Beaters and my insurance noticing both parties that on the 10 July i would need the job to be finished because i will need the car. The panel beaters reassured me that the job will take 2 to 3 weeks and it will be read on the 11 July 2015.<br> <br> After paying access there was a delay from Anderson in giving authorisation to Auto Bonn. On the 25 June I called Anderson to send an authorisation to Auto Bonn so they could start with the job. In conclusion there was a fall out between Anderson and Auto Bonn because of non payment from Anderson. Anderson than used a different panel beater that could meet deadline. 08 July 2015 Anderson said my car will not be ready. <br> <br> ANDERSON!! Has No client interest. :(((
We apologize for the miscommunication, however, we will investigate the matter and revert to you as soon as possible.
Kind regards,
The Anderson Team
We apologize for the miscommunication, however, we will investigate the matter and revert to you as soon as possible.
Kind regards,
The Anderson Team
