ND
Nkosingiphile D
1 reviews | Active since Oct 2015
28 Oct 2015, 11:46
BAD SERVICE, NO COMMUNICATION AND NO URGENCY
My car has been with Anderson insurance since the 25th of July 2015 until today it has not been repaired and the worst part is that these people never call you back to let you know the status of your claim. They forever put you on hold and promise to get back to you and they never do. The ridiculous access amount has been paid ages ago but still apparently the panel beaters have not even started. its going to be Four months now without a car. These people are a joke and are full of empty promises. I am extremely disappointed in the service I am getting from Anderson insurance.
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Anderson Insurance Underwriters's replyOfficial
04 Nov 2015, 13:17Hello Nkosie_Dlamini,
We apologise for the delay in authorization of your claim, it was a miss communication with the panel beater, however, the situation has been rectified.
Kind regards,
The Anderson Team
We apologise for the delay in authorization of your claim, it was a miss communication with the panel beater, however, the situation has been rectified.
Kind regards,
The Anderson Team
Anderson Insurance Underwriters's reply04 Nov 2015, 13:17
Official
Hello Nkosie_Dlamini,
We apologise for the delay in authorization of your claim, it was a miss communication with the panel beater, however, the situation has been rectified.
Kind regards,
The Anderson Team
We apologise for the delay in authorization of your claim, it was a miss communication with the panel beater, however, the situation has been rectified.
Kind regards,
The Anderson Team