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I was involved in an accident on the 23rd August was told my car is a right off I sent my claim to Anderson and I was told they will get back to me as soon as the claim is approved, claim was approved and I was told to wait for the payment to be made of R86000 and which I wss on a short fall of R21000, I made other arrangements to pay the outstanding amount problem they cant do anything up until the so called reliable insurance pay the outstanding amount. I did a follow up with the insurnce was dealing with a guy named Tobias Chitendo and he told me payment will be made in 14 days I waited for the 14days, so when I called to find out how far is my query I get to be told they are still dealing with the short fall of which they made it clear to me that I should do it myself this lady I spoke with today LU anne she tells me the CEO of the company is goin to call me and give me feedback , really has that ever happened.<br> <br> Pathetic service I tell I wss on the call for more than 10min just to speak to Lu anne beinng told she cant takes calls but for some reason she took my call. <br> <br> This is the worse insurance Ive ever dealt with. pathetic service