Bad Service

<p>On the 14th of July I was sent an excess refund letter to sign and I did just that and sent it on the same day. I was told that my letter was sent to the accounts department and a follow up will be made. On the 15th of August I asked for the progress of my request nad Allen Pollock from the company told me that he/she does not have control over the payments being made and that my request is being processed for payment. It is almost the end of the month and I am still waiting. I don't get any feedback what so ever. Their service is extremely bad and I do not recommend it to anyone. I am still waiting for my payment.</p>