zZ
zamamgwatyu Z

1 reviews | Active since Jul 2016

18 Jul 2016, 10:17

Bad service

<p>Submitted all docs by 18th May 2016........no updates from Anderson......rude call centre staff.......expected to pay for a car I dont have for the 3rd month by end of July..........CL30242.</p> <p> </p> <p>Now taking time to pay the bank after agreement of loss form signed by me .</p>

0
Replies (4)
Anderson Insurance Underwriters
Anderson Insurance Underwriters's reply19 Jul 2016, 06:06
Official

Hello Zama

We thank you for bringing this to our attention.

We apologise for the delay in processing and payment of the claim and will refer the matter to the appropriate department.

Kind Regards

The Anderson Team

zZ
zamamgwatyu Z's update29 Jul 2016, 12:49
Reviewer Update

Today is the 29 July 2016 nothing has happened ever since I received the response above. Claim no CL 30242....come on guys ...just say the truth are you settling or not.

In the meantime I,m waiting my airtime calling and holding for hours

zZ
zamamgwatyu Z's update30 Aug 2016, 09:56
Reviewer Update

Today is the 30 August no movement on my claim what is really happening.......no proffesionalism nothing. The accident took place on the 14 May 2016........3 months full nothing is happening

zZ
zamamgwatyu Z's update30 Aug 2016, 09:59
Reviewer Update

The claim no is CL30242 please resolve this........its been in your books since 16th May 2016