Bad Customer service

<br> <br> Tried a number of times to get in contact with the claims department with no Luck beginning of December. I was placed on hold for more than 30 mins and when I get through other departments 'claims'. 2016 I've tried to contact them again, but every time I get through to the claims department, the call just gets disconnected! <br> <br> Last year still, I tried to add someone else onto my policy, we received the quote but nothing was finalised after the quote and they have no emergency. Anderson is very much aware of my enquiry and does not even bother to contact me or follow up. <br> <br> I have never dealt with such unprofessionally ridiculers company such as ANDERSON INSURANCE. you pay LESS for ******** service!