cM
calvin M

1 reviews | Active since May 2016

31 May 2016, 12:14

Anderson Insurance rejecting claims on assumptions

<p>Good Day,</p> <p> </p> <p>I want to warn personnel who intend in joining or are current clients of Anderson Insurance that they need to be aware of the inefficient way they handle their client's claims - they reject claim based on assumptions not facts...</p> <p> </p> <p>It took them 2 months to reject my claim and they refused to provide me with a car hire that I was paying for all along.</p> <p> </p> <p>Now they tell me that i have to pay the storage of 2 months which is of their wrong doing - taking forever to finalise the claim...</p> <p> </p> <p>Anderson insurance does not care about their clients at all - they will go out of their way to reject your claim, they assume things they dont care about their clients...</p> <p> </p> <p>Anderson insurance undermines clients they will promise you the world but when it is time for them to service you they will go out of their way not too...</p> <p> </p> <p>Be warned...</p> <p> </p> <p>RSA citizen...</p> <p> </p>

0
Replies (4)
Anderson Insurance Underwriters
Anderson Insurance Underwriters's reply08 Aug 2016, 05:56
Official

Dear Sir,

We confirm receipt of your complaint.

Your complaint is currently before the Ombudsman for Short Term Insurance and we will respond to you through that Forum.

Regards,

The Anderson Team.

cM
calvin M's update16 Sept 2016, 13:00
Reviewer Update

Yaa RSA....

Warning: Dealing with this insurance is a painfull experience... be warned....

cM
calvin M's update11 Oct 2016, 08:32
Reviewer Update

I recently checked out Anderson Insurance Facebook page to my surprise am not the only one whose complaining about this wanna-be insurance company…

cM
calvin M's update25 Jan 2019, 09:15
Reviewer Update
Is this *** insurance still in operation?