NM
Ntozakhona M

1 reviews | Active since Nov 2015

04 Nov 2015, 09:17

A new level of incompetence & procrastination

Anderson Insurance Underwriters have taken two full weeks just to get my claim assessed, after two full weeks I get an SMS stating my claim is going for approval like it's sunshine and I should rejoice. I am sick and tired of this sort of stuff. You just cannot take 2 full weeks just to assess a claim, a couple of documents. Worst of all the claim consultant I am dealing with avoids calls, you call, ask to speak to him and he's always on \the phone"and you are force to leave a message"

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Replies (1)
Anderson Insurance Underwriters
Anderson Insurance Underwriters's reply04 Nov 2015, 12:52
Official
Hello Ntowm91,

We would like to apologize for the delay in feed-back from the assessors, however, your claim has now been approved. If you should have any further concerns, please feel free to contact our claims manager, who will e delighted to assist you.

Kind Regards,

The Anderson Team