9 days counting for a Cellphone claim.

Anderson insurance please let me know if my claim is approved or not, been struggling since the 28 December 2015 just to process a cell phone claim, your call center Is horrible holding for more than 45 minutes then transferred to rude switch board (Palesa ) after the line get cut. <br> <br> I spoke to Charles Maduna Supervisor he promised that he will make sure that my claims get processed as soon as possible till now I am still waiting, its clearly shows that Anderson insurance does not care about their customers<br> <br> As per your website your offices were burgled and should have resume service by the 31 December 2015 to date I am still not helped. I have never experience such bad service even government department are offering better service than you. <br> <br> If I am not helped today I am going to move all my insurance from you will also influence friend and family to stay away. <br>