LK
Lauren K

1 reviews | Active since Mar 2009

20 Jan 2022, 14:33

What a bunch of hooligans

I was contacted in November regarding my ABSA credit card which was handed over. I was requested to make a payment of a certain amount to get the account out of trouble which I made on the 17 November. I then had email correspondence with one of the ''attorneys'' and we came to an agreement that going forward I was able to afford a payment of R1000 per month. Due to being paid earlier in December, I paid the R1000 just as my salary hit my bank account as to honour the arrangement. Since yesterday, 19 January 2022 I have received two sms's, 2 emails and one phone call about my account needing to be paid immediately as it was overdue. If anyone is able to explain to me how on earth the account is overdue when I paid the amount requested in November as well as honoured my December payment, how it is overdue. I honestly feel by the lack of professionalism here and the barbaric way in which they aggressively handle you, that they are simply just another call center type collections agency. After sending them POP for the two months yesterday, low and behold......more sms's and emails today. There is absolutely no way these people are attorneys. Just the usual money hungry bullies who send sms's threatening you with the Sheriff. I have gone as far as advising them to send the Sheriff rather as opposed to ''struggling'' with me by the way I have been honouring my arrangement. I am one more harassing means of communication away from reporting these goons to the Ombudsman. You will NOT bully me or be aggressive. Yes my account is not in good standing, but I am honouring my committments. There is no need to act like hungry wolves. Its sickening to be honest. Strategically they do this a few days before pay day.....working you up nicely so that I could possibly just want to pay up all the money you have to get them off your back. Sorry guys.....you will not do this to me. If this passive aggressive behaviour is how you act at home then I would advise that you leave it there as I will not be accepting it. Go and bug actually non payers.

0
Replies (2)
Anders Inc Attorneys
Anders Inc Attorneys's reply21 Jan 2022, 15:23
Official
Good afternoon Lauren. Apologies if you feel miss treated. Please provide us with your reference number to investigate this matter urgently and provide you with proper feedback. 
LK
Lauren K's update24 Jan 2022, 10:34
Reviewer Update
R20384
And there someone from your office would call me yet AGAIN today AND send me a text message when my arrangement is for the 25th of each month. Kindly note that I will no longer be dealing with your company and will be blocking all your numbers and email addresses. I will be making payment directly into my ABSA credit card instead. I honestly cannot entertain this harassment any longer. You will NOT continue this when I am paying as per my arrangement. Drop my number immediately! I want nothing to do with you and will deal directly with ABSA.