1 reviews | Active since Aug 2016
Disgusted with attitude and telephone manner
<p>Anders can not follow instruction from FNB. Leandra Louw, the manager is never available and does not respond to voice mails, messages or emails. Threatening smses that can not be avoided as they are "generated by the system" and should just be ignored. Keabetswe, the consultant is down right rude.</p>
Good day Ms. Griffiths,
My name is Michelle Davies. I am the Quality Assessment Officer for Anders Inc. Attorneys. Firstly, please accept my sincerest apologies that you have never received a response to your complaint. We have had issues with our hellopeter account, which has now been resolved.
Secondly, I would like to thank you for your feedback. It is very important to us that we get feedback from clients so that we can identify problem areas and improve and rectify these problems. I am just sorry that this issue has only been brought to my attention now.
Lastly, I want to apologise for the negative experience you have had when dealing with our firm and I would like to ask you for the opportunity to change this. May I ask you to please email me more details with regards to your complaint so that I may investigate? My email address is My sincerest apologies again.
Best regards,
Michelle Davies - Quality Assessment Officer
Good day Ms. Griffiths,
My name is Michelle Davies. I am the Quality Assessment Officer for Anders Inc. Attorneys. Firstly, please accept my sincerest apologies that you have never received a response to your complaint. We have had issues with our hellopeter account, which has now been resolved.
Secondly, I would like to thank you for your feedback. It is very important to us that we get feedback from clients so that we can identify problem areas and improve and rectify these problems. I am just sorry that this issue has only been brought to my attention now.
Lastly, I want to apologise for the negative experience you have had when dealing with our firm and I would like to ask you for the opportunity to change this. May I ask you to please email me more details with regards to your complaint so that I may investigate? My email address is My sincerest apologies again.
Best regards,
Michelle Davies - Quality Assessment Officer