TM
Thandeka M
1 reviews | Active since Feb 2021
24 Feb 2021, 21:30
Bad service
On the 27th of Jan I made a payment to this store and order 3 different outfits I was informed once I make payment I would then wait 10-12 days to receive my items they would keep me updated ....never did I once get an update they would only reply to my emails once I wrote to them..I only receive my items on the 24th of February 4 weeks since I made payment when I received the order there were things missing and completely the wrong size I have ordered...they are totally unprofessional and don’t deliver what they promise on they website..this is ********* online business
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Ana eleven brand's replyOfficial
25 Feb 2021, 08:38Good day Thandeka,
As customer of ANA11 we take all your feedback and concerns very seriously. Due to the Global Pandemic we found ourselves in unforeseen circumstances of which has now been cleared and solved. If you have any issue still, please send us an email on ***.
As customer of ANA11 we take all your feedback and concerns very seriously. Due to the Global Pandemic we found ourselves in unforeseen circumstances of which has now been cleared and solved. If you have any issue still, please send us an email on ***.
Ana eleven brand's reply25 Feb 2021, 08:38
Official
Good day Thandeka,
As customer of ANA11 we take all your feedback and concerns very seriously. Due to the Global Pandemic we found ourselves in unforeseen circumstances of which has now been cleared and solved. If you have any issue still, please send us an email on ***.
As customer of ANA11 we take all your feedback and concerns very seriously. Due to the Global Pandemic we found ourselves in unforeseen circumstances of which has now been cleared and solved. If you have any issue still, please send us an email on ***.