AB
Andries B
1 reviews | Active since Mar 2015
03 Mar 2015, 12:00
No delivery after full payment, 9 months ago.
An Cummins 14 STC was ordered and work could not be done on the engine, by AMT Components. A full payment of R 57000-00 was made on 20/06/2015 into AMT`s account. The engine had to be delivered to Joburg.<br> <br> Up to date no delivery. In Des 2014 a photo of a engine was mailed to us but, it was the wrong engine. They were informed via email. The engine no of the engine was also not registered.<br> <br> Emails are not been answered. Phone calls are not taken.<br> <br> The address was visited and no engine's were visible, only one mechanic was on site, no management. We were informed that they are busy assembling the engine. <br> <br> Nine moths after they were paid we still does not have an engine.
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Amt Components's replyOfficial
20 Mar 2015, 09:43Hello bosman5,
We request that if you have a problem you deal with it in the correct manner with us, we have sent you photos and the correct engine number and have made numerous requests for you to confirm that it is correct telephonically and via email and we have yet to get a response. Secondly if you had sent a representative you would have known that we are in a large factory that is access controlled and there are numerous mechanics on site as we are a large company .
Please can you contact us so we can resolve this with you as every attempt we have made has been unsuccessful.
Kind Regards
Amt
We request that if you have a problem you deal with it in the correct manner with us, we have sent you photos and the correct engine number and have made numerous requests for you to confirm that it is correct telephonically and via email and we have yet to get a response. Secondly if you had sent a representative you would have known that we are in a large factory that is access controlled and there are numerous mechanics on site as we are a large company .
Please can you contact us so we can resolve this with you as every attempt we have made has been unsuccessful.
Kind Regards
Amt
Amt Components's reply20 Mar 2015, 09:43
Official
Hello bosman5,
We request that if you have a problem you deal with it in the correct manner with us, we have sent you photos and the correct engine number and have made numerous requests for you to confirm that it is correct telephonically and via email and we have yet to get a response. Secondly if you had sent a representative you would have known that we are in a large factory that is access controlled and there are numerous mechanics on site as we are a large company .
Please can you contact us so we can resolve this with you as every attempt we have made has been unsuccessful.
Kind Regards
Amt
We request that if you have a problem you deal with it in the correct manner with us, we have sent you photos and the correct engine number and have made numerous requests for you to confirm that it is correct telephonically and via email and we have yet to get a response. Secondly if you had sent a representative you would have known that we are in a large factory that is access controlled and there are numerous mechanics on site as we are a large company .
Please can you contact us so we can resolve this with you as every attempt we have made has been unsuccessful.
Kind Regards
Amt